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Financial Protection

Another reason to book with confidence; we're an ATOL bonded tour operator.

Ben

Ben

Africa Specialist
Published on

01 Oct 2017

Read time

2 minutes

Makweti Black Mane Lion

Financial Protection

We are an ATOL bonded tour operator.  ATOL stands for ‘Air Travel Organisers Licence’ and is part of the UK Civil Aviation Authority’s consumer protection scheme. 

What this means in practical terms is that the Civil Aviation Authority has… 
(a) interviewed our company directors, 
(b) conducted reference checks on all key personel in the business,
(c) checked our terms and conditions and also 
(d) checked our marketing materials (our website in particular) 

… and only after verifying all those elements – do they even consider offereing a licence to a travel company.  

Our bond 
The final step is their requirement that we pay them a bond of roughly 5% of our licenseable business.  They hold onto this lump sum of our money for as long as we are in business – using it as insurance to protect our customers in the event of our insolvency.  That is the sole focus of the ATOL scheme… ensuring any monies you pay a travel company are protected from the word go.  

CAA Atol Protection
Caa Website

If you’d like to know more about the ATOL scheme – have a look at the CAA website www.caa.co.uk.  

You can search by our ATOL number too. It's 11353.   And of course.. you’re more than welcome to call me –  having been through the tortuous application and interview process, I know ALL about it :-) !  

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