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Kigali Serena Hotel And Pool

Kigali Serena Hotel

An executive hotel complimenting Rwandan culture
Kigali HotelsRwanda· 148 Rooms · $$
One of Rwanda’s top hotels

A private and peaceful resort in a convenient location

Location: Kigali Serena Hotel is right in the heart of the capital, just a few minutes from key business, government, and cultural institutions. Its central location makes it ideal for both business and leisure travellers, with the Kigali Convention Centre, city markets, and the Genocide Memorial all within easy reach. Despite being in the middle of the city, the hotel is surrounded by palm-frilled gardens and feels calm and secure - a polished base for exploring Kigali or recovering from a long flight.

Rooms: There are 148 rooms and suites at Kigali Serena, each designed with classic comfort in mind. The style is smart and understated - warm tones, locally inspired décor, and all the mod cons you'd expect from a five-star hotel. Entry-level rooms are spacious and well-equipped, while the suites offer generous living areas and extras like private balconies and soaking tubs. The top-floor Presidential Suite spans an entire wing and includes a private office, dining room, and panoramic views - ideal for high-level business stays or special occasions.

Amenities: Serena's facilities are among the best in the city. There's a large outdoor swimming pool framed by tropical gardens, a well-equipped health club and gym, and the Maisha Spa, which offers everything from deep-tissue massages to beauty treatments. The hotel's main restaurant serves a generous international buffet, while the à la carte Milima Restaurant and Sokoni Café offer a more relaxed dining experience. Conference rooms and business services are available for corporate guests, and Wi-Fi is strong throughout the property.

Activities: While many guests use Kigali Serena as a base for business or safari travel, there's plenty to enjoy during your stay. You can take a city tour arranged by the concierge, visit the nearby art galleries and craft centres, or explore the vibrant food scene with a local guide. The Kigali Genocide Memorial, a short drive away, is a moving and important experience we always recommend. At the hotel itself, it's easy to relax by the pool or unwind in the spa between meetings or flights.

Sustainability: As part of the Serena Hotels group, Kigali Serena is committed to responsible tourism. The hotel prioritises energy efficiency, water conservation, and waste reduction across its operations. Food is sourced locally wherever possible, and the team supports community initiatives including vocational training and cultural promotion. Staff are almost entirely Rwandan, many of whom have worked with the hotel for years. While the hotel has a large footprint, it's managed with care - and Serena's longstanding presence in East Africa speaks to a deeper commitment to sustainability and local impact.

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Elizabeth Spells

I have just returned from the most amazing trip to Tanzania, booked with Far & Wild. Everything went so smoothly from the first time I spoke with them. The planning was great, the itinerary was perfect for us, and the lodges were amazing. We spent 10 nights with an amazing guide, travelling through Northern Tanzania and even got to see the migration, which was a lifetime ambition of mine. This wasn't our first safari, so we were nervous as to how it would compare, but it was spot on. We're particularly grateful that she suggested a private 'bush lunch' in the Ngorongoro Crater as the public picnic spot was very busy! I will certainly be using them again to book our next trip....we're thinking of a relaxing beach stay next time to get over the excitement of safari!

Sep 17, 2025
Orla Rhodes

Just back from another amazing F&W organised trip to Namibia with the family (8 adults). Having been there before, Alistair tailored our trip to include our favourite locations and added a new one for us, Okonjima Plains camp, which we loved.The quality of accommodation and guiding, activities, food and drinks was exceptional throughout. Although not inexpensive I felt it was good value for the level of luxury we had. Kwessi Dunes, Shipwreck lodge, Ongava, Okonjima with pit stops Windhoek (city tour recommended ), Swakopmund (Sandwich Harbour and Walvis Bay tour) and Grootberg lodge (best sundowner drive )

Jul 31, 2024
Arnhild Schia

We had a wonderful trip to São Tomé and Príncipe - a small island nation in the Gulf of Guinea with paradise (almost empty) beaches and jungle forest. It was all well organised by Far and Wild and we stayed at Omali lodge at Sao Tome, then on Roca Sundy, and Sunday Praia at Principe - a great combination of different types of resorts/hotels. Omali is close to Sao Tome town with its colonial buildings, markets, hustle and bustle. Roca Sunday gives an old plantation experience and Sundy Praia a luxury beach experience. Very friendly (from time to time a bit slow) service, great fresh food, specifically if you like fish/seafood, vegetables and fruits (almost all sourced locally). Nice temperature between 23 and 30 degrees Celsius, nice swimming conditions. We really recommend this for those who want to experience a pristine destination with few other tourists and friendly and welcoming people. The islands also feel (and I believe are) very safe. At Principe, there are no dangerous animals, snakes or whatever, and it was great to be able to hike in the jungle without being very conscious of where to put your hands and feet. Go before everyone else does!

Jul 3, 2024
Henri Papenfus

Back home again, basking in the joys of a superb safari. Every aspect you arranged for us, including linking up with Mack Air and Wild Horizons locally to transport us. The choice of camps, Camp Hwange in Zimbabwe and Muchenenje Safari Lodge in Botswana, was spot on and exactly what we had hoped for - ideally situated, comfortable, in good surroundings, and with excellent wildlife on the doorstep and throughout the wider country. The service staff in each looked after us very well, catering was excellent, and the game guides were professional, knowledgeable and helpful. The weather was, as usual for that part of the world, also good at the time of our visit. Blue skies and stunning sunsets. Warm but not too hot during the day, although quite cold at sunrise when viewing game. The viewing started. You made us happy, and we recommend you to similar safari enthusiasts with confidence.

Jun 28, 2024
AC

Far and Wild went above and beyond to make sure my trip to Zambia was special. I would definitely recommend them and their services to anyone wanting to travel to Africa.

Jun 5, 2024
Tiny

Lovely holiday at the amazing Almanara on Galu beach, a beach like no other. Far and Wild excelled themselves from beginning to end of our holiday in beautiful Kenya.... What a country!,

Jun 5, 2024
Stodge

Wow! These guys are amazing. Can’t recommend them highly enough. Friendly AND efficient! Sorted out our trip (last minute and lots of different family member needs, sorry!) in record time and everything worked like clockwork. Trip of a lifetime to the Masai Mara. Will be back (and use F&W again!)!

Jun 5, 2024
Fiona C

It was a dreamy holiday on the Kenyan Coast - Far and Wild, their efficiency and professionalism allowed us to relax and be the happiest family alive !! We cannot fault them, their care and understanding of what we wanted from a holiday ensured we had the most memorable trip. We will be booking with them again for sure!

Jun 5, 2024

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