Kigali Serena Hotel

Location: Kigali Serena Hotel is right in the heart of the capital, just a few minutes from key business, government, and cultural institutions. Its central location makes it ideal for both business and leisure travellers, with the Kigali Convention Centre, city markets, and the Genocide Memorial all within easy reach. Despite being in the middle of the city, the hotel is surrounded by palm-frilled gardens and feels calm and secure - a polished base for exploring Kigali or recovering from a long flight.

Rooms: There are 148 rooms and suites at Kigali Serena, each designed with classic comfort in mind. The style is smart and understated - warm tones, locally inspired décor, and all the mod cons you'd expect from a five-star hotel. Entry-level rooms are spacious and well-equipped, while the suites offer generous living areas and extras like private balconies and soaking tubs. The top-floor Presidential Suite spans an entire wing and includes a private office, dining room, and panoramic views - ideal for high-level business stays or special occasions.

Amenities: Serena's facilities are among the best in the city. There's a large outdoor swimming pool framed by tropical gardens, a well-equipped health club and gym, and the Maisha Spa, which offers everything from deep-tissue massages to beauty treatments. The hotel's main restaurant serves a generous international buffet, while the à la carte Milima Restaurant and Sokoni Café offer a more relaxed dining experience. Conference rooms and business services are available for corporate guests, and Wi-Fi is strong throughout the property.

Activities: While many guests use Kigali Serena as a base for business or safari travel, there's plenty to enjoy during your stay. You can take a city tour arranged by the concierge, visit the nearby art galleries and craft centres, or explore the vibrant food scene with a local guide. The Kigali Genocide Memorial, a short drive away, is a moving and important experience we always recommend. At the hotel itself, it's easy to relax by the pool or unwind in the spa between meetings or flights.

Sustainability: As part of the Serena Hotels group, Kigali Serena is committed to responsible tourism. The hotel prioritises energy efficiency, water conservation, and waste reduction across its operations. Food is sourced locally wherever possible, and the team supports community initiatives including vocational training and cultural promotion. Staff are almost entirely Rwandan, many of whom have worked with the hotel for years. While the hotel has a large footprint, it's managed with care - and Serena's longstanding presence in East Africa speaks to a deeper commitment to sustainability and local impact.