When you book a holiday with us, we will provide you with an ATOL certificate as proof that it is protected. It explains what protection you have and what to do in the unlikely event that something happens to Far & Wild.

Keep it somewhere safe and take it on holiday so you know how to make an ATOL claim if you need to.

The CCA requires all ATOL holders to pay a fee for every single traveller and this fee is held in a fund managed by the Air Travel Trust.

This money creates a fund that will support consumers to minimise disruption to their holiday or, if they are no longer able to travel, provide a full refund for the holiday.

What this means in practical terms is that the Civil Aviation Authority has:

(a) interviewed our company directors,

(b) conducted reference checks on all key personnel in the business,

(c) checked our terms and conditions and,

(d) checked our marketing materials (our website in particular).

Only after verifying all those elements do they even consider offering a licence to a travel company.

The final step is their requirement that we pay a fee for every single customer who travels. They hold onto this lump sum of our money for as long as we are in business – using it as insurance to protect our customers in the event of our insolvency. That is the sole focus of the ATOL scheme - ensuring any money you pay a to a travel company is protected from the outset.